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Cookie Policy

MyCase Support

Last updated: March 2026

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember your preferences, and provide information about how visitors use the site.

Cookies do not usually contain information that personally identifies you, but personal information that we store about you may be linked to the information stored in cookies.

2. How MyCase Support Uses Cookies

MyCase Support uses cookies to ensure the website and platform function correctly and to improve the user experience.

Cookies may be used to:

• ensure the website and platform operate securely
• maintain login sessions
• remember user preferences
• understand how visitors interact with the website
• improve platform performance and reliability

We do not use cookies to sell or share personal information with third parties for advertising purposes.

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of the website and platform.

They allow core functions such as:

• secure login
• account authentication
• page navigation
• platform security

Without these cookies, certain parts of the website or platform may not function properly.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with the website so that we can improve performance and usability.

For example, they may collect information about:

• pages visited
• time spent on pages
• error messages or performance issues

This information is generally aggregated and anonymous.

Third-Party Cookies

Some cookies may be set by third-party services that support the operation of the website or platform, such as:

• website hosting services
• analytics providers
• payment processing services

These providers may have their own privacy and cookie policies.

4. Managing Cookies

Most web browsers allow you to control cookies through your browser settings.

You can:

• block cookies
• delete cookies
• receive alerts when cookies are placed on your device

Please note that disabling certain cookies may affect the functionality of the website or platform.

5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the platform operates.

The latest version will always be available on the MyCase Support website.

6. Contact

If you have any questions about this Cookie Policy, please contact:

Email: kim@kimsp.com
Company: KIM Software Solutions Ltd

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